Your first link doesn't contain a single complaint claiming that people's videos were not viewed. It does, however, link to the second link, and the other two links it contains make no references to this sort of complaint.
The second link has exactly one person clearly stating that they've received zero launches and zero video plays. There is a second person that states "Yeah, same here. We had a workflow setup to send us notifications if any new used the app and received none." Notice that he/she doesn't mention video plays.
So, in total, we have exactly one person that says that they've received zero launches and zero video plays. If I've unfairly characterized the data behind your links, please let me know. But that's all that I can find.
In trying to find out if they have a valid complaint, I've discovered that the person behind that complaint is responsible for a significant portion of all of the discussions and complaints at the challenge site.
One thing is clear: their submission is in the same area as the winning entry. In their shoes, I might be disappointed for that reason alone. But for the sake of transparency, here are the two entries:
The winning entry (which is admittedly being evaluated to see if they conformed to all rules):
unfortunately, that was the cut of the video that i made prior to seeing the entry form. the actual video that was submitted to the office guideline is here:
the only views were me. i included the other video after i spoke with a salesforce person about the issue. and they had directed me how to enter the links. that full one is the one that's getting hits because i like it more. it was obviously labeled as not the official video with directions to the official video in case it was accidentally seen.
here's the big problem though. this contest was supposed to validate real applications. healthcare.love is nice, but it's a hollywood set. it doesn't wire into that much. it makes the erroneous mistake of targeting the new healthcare marketplace with an application for expensive iphones? in a demo state that is already covered by covered california? not the government exchange that it's adorable name harkens? i actually wrote simulated systems to pull member plans off the db and fake authorize them and submit them back into the system so that notifications could travel back to the app. oh, and instead of text i included twilio for VOIP and data coordination between the client, not assuming the target individuals would be text savvy youngsters. oh, that, and having to pull of the 85,000 healthcare plans that actually come from the healthcare.gov open marketplace. not just a single json list. so in the end, yah, i guess maybe i should have just focused on the icons? didn't think that was the point.
i held back until now, but looks like the makers of that app are also employees of a salesforce invested company. so they are DQ'd. this is all the kind of thing an open judging with actual use or connection with the entrants could have simply identified. but it all happens in the dark.
Thanks for giving more feedback. Would you be kind to respond to the other child of your OP pointing out that the winner had been working and actually demoed their app way before the starting period set out in the rules? Thanks!
gwf. if you, and salesforce, really believe it was an improbable series of poor decisions and not malicious intent, tell your bosses it is time to build the redemption story. and we can speak about how to reboot this together, the company and the contestants.
actually, you could do us all a favor. ask salesforce to open up the entry gallery. we've been trying to construct that ourselves. but some people are scattered to the wind. and others have relationships with salesforce and don't want them jeopardized by being an active voice.
people did hard work. and i'm not just advocating for myself. it is appauling that the work went into the circular file. and what they would have been judged on is the marketing brochure.