[jonstjohn]

I actually have a similar problem with UPS. Last year we had a dyson vacuum delivered to our house that was left on the front porch, about 10 feet from the sidewalk. The box was the manufacturer's box with pictures of the vacuum and the brand written in big letters. We weren't home but when we did get there, there was no package.

It was ordered from Costco and their service was fantastic. We had a replacement within a few days. The problem was UPS. After that incident, every single package had to not only be signed for, but actually have a person present to receive the package. I'm not sure if this was retribution on behalf of the delivery person, who probably got into some kind of trouble, but it is what it is. It is very difficult for us to get packages at home now.

I love prime, but it would be fantastic if I had the option to choose a shipper, even if I had to pay a couple dollars extra. USPS is actually much better about leaving packages, which are by far usually under $20 and small.