[IanCal]

As a counter point, I was mugged a couple of years back, and reported it after blocking my phone, etc. expecting a "Well there's not much we can do".

The police arrived within 10 minutes and took a statement. Since I'd seen one of the guys beforehand throwing a beer can at a car, they drove me back to that spot and we found the can. They got DNA from it and found out who it was, caught them and they were found guilty (they also picked me up & dropped me off when I needed to do a video lineup).

I then had victim support offer counselling & general contact and was updated with how things were going by post.

They were absolutely excellent as far as I'm concerned, particularly for a fairly minor crime (I was threatened but not actually hit) in a major city (Manchester in the UK, specifically Salford at the time).

[tluyben2]

Good to hear it can be different! I understand they cannot do this kind of thing every time, but at least learn some bedside manners and comfort the victim. I mean; they see muggings etc every day, but making me feel it's just normal and no-one cares is the bad thing EVEN if they don't do anything. If they actually get DNA/prints and use them, that rocks.