[robmcm]

I have the same story by geting them a mac, although now I just send them to the apple store.

Enjoy your support calls ;)

[voidlogic]

Helping a couple hours a year is a small price to pay for giving them a rock solid experience AND not support a company like Apple (at least in my book ;) )

P.S. The nearest Apple stores are also 150-200+ miles away for them...

[robmcm]

Without being snide, I have actually found facetime is great for support calls, as they normally call me on it when there is a problem. I can just say, point it at the screen...