| I am going to approach this a bit from the other side. And I'll make it personal, rather than asking a series of indirect questions. More than once, I've ended up in a position where I've put considerable effort into fixing what are often frankly the shortcomings of other co-workers. Co-workers who sometimes may be observed to be very busy discussing their weekends, or the latest movie, etc. I've fixed conditions that come about as the employees responsible continue to be rewarded, promoted, etc. -- in short, considered "acceptable". I tried to do what I felt and what I had been taught was "the right thing". IN HINDSIGHT: When you find yourself persistently in such conditions, when the problem is not a one-off, GET THE FUCK OUT. Unless you can very demonstratively take control of the situation -- of the conditions -- and steer it in a better direction, you are caught in a system that will chew you up at the least and most likely, sooner or later, spit you out. As a relatively unempowered employee, the single solution to bad management and counter-productive compensation, is to GET THE FUCK OUT. Anything that prevents your mobility, e.g. employer-provided health insurance, a non-liquid mortgage -- I won't, I refuse to, add "a family" to this list. But otherwise, any such thing becomes an anti-pattern. One perspective on what is wrong with U.S. society these days: So many people locked into anti-patterns. |
In fact, I'd go so far as to say culture is the root of the organizational tree. It's underground and most organizations sort of ignore it, or worse, treat it like it was a hypothetical illusory nuisance they have to lie about to attract rockstars. Ugh.
So culture is the root of the system. It defines how people work together, and how people and work are treated. Culture defines the unseen and unmeasurable motivations people rely upon, without which you get exactly the problems you describe: lack of common purpose, lack of knowledge of process, lack of improvement, infighting, game playing, reward seeking. These are all cultural problems.
I wholeheartedly agree that this is a sign of major problems in perspective in the US. The anti-pattern here is individualistic-dominated thinking, which doesn't accurately describe or solve the problems of an organization of more than one person. It's actually painful to watch corporate culture in this country if you have an understanding of systems design and process control, and especially if you apply it to the human systems of which we are all a part. Science has the answers, but no one cares. Painful.
Read up and spread the systems knowledge: http://en.wikipedia.org/wiki/W._Edwards_Deming