[richardjs]

There is an automated backup system that you have to enable for a droplet, that creates a snapshot every few days. It's a clear part of a droplet's control panel. They began charging for it in July 2013. The price is 20% of the droplet's monthly cost. Sounds like they need to update their pricing page.

This is pertaining to a droplet feature though, and not some low-level backup system. Meaning, it's not as if they're lying about the infrastructure below what a normal customer can see. They just have an erroneous pricing page.