[gregd]

Well as a professional Systems Administrator, it pisses me off more than it probably should. It's like you want to know why I'm worth what I'm asking because when your shit falls down and goes boom, I'll get you back up and operational in minutes or an hour.

Because it's my fucking job to help you manage your IT risks. Azure, Heroku, AWS aren't replacements for Systems Administration, they're just tools in my arsenal. I don't understand the mentality it takes to go into business (beta or not) without having SOME understanding of your risk. The fact that DO paid you a not insignificant amount due to downtime, means you're damn lucky.