[stevecooperorg]

Not a lot of concrete help, here. What am I looking for in a good UX conversation?

I would be interested in an article that explains how a good conversation proceeds. Any thought?

[JoelMarsh]

No, you're right. I wasn't aiming at a "be-all, end-all" post though... just highlighting some common ways people piggy-back their preferences on "UX". However, your suggestion is good and I added it to my (relatively short) list of articles-to-do. To be fair, a good UX conversation can take many forms depending on the project and context, but there are certainly key points to cover no matter what.

I have written about good ux before:

http://thehipperelement.com/post/51160057897/ux-is-a-science...

http://thehipperelement.com/post/51569751954/protip-tuesday-...

[tsieling]

Thanks for stepping back in to clarify. I think what hurt this article the most was its emphasis on conflict over collaboration. How can people work around these habits of dressing up preferences? Telling them to 'call bullshit' is kind of empty, and it sounds like you've got experience that can inform those situations better.

[stevecooperorg]

Thanks for the follow-up! These are what I was looking for. :) I look forward to your future work.