[kamjam]

Sure, I feel for the guy and I'm sure they are very passionate people, I don't doubt that. But the problem with "off the cuff" on the internet is that lots of people read it and it's not in internet memory. They're running a business and sometimes you need to take the personal touch out of it a little.

What would have been better, from my perspective, would have been after reading the post saying "hey, these guys have a much better product that what Google has launched, it is much more mature and much more thought out. I think I'll give them a try and tell my friends to do the same". Turn a negative into a positive, that's all he can do at this point.