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by fredsters_s 4603 days ago
Hey Adrian, Fred, co-founder here. Yeah, our docs need some love :)

It's totally seamless, so as soon as you run a test we allocate (multiple) human testers automatically and your results come back within 30 mins on average. The median time to being allocated a first tester for a test is (in the last 30 days) is 2min 29s.

We have a massive crowd of testers available, so in general response time is fairly consistent.

The majority of our tech is on the backend for scoring and sorting results and testers. There's a bunch of sorting that happens in the background between a tester submitting a 'result' and Rainforest verifying that result and returning it to the customer.

Does that answer your questions?