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by Demiurge 4607 days ago
Ok, I am aware of the higher click rates, but that is part of my point. Well crafted imagery is no doubt more catchy and attention getting than plain text. However, is visual stimulation (manipulation?) supposed to be a part of communication medium? Between the reasons for why HTML should be in emails, where do you rank recipients well-being compared to ROI?
2 comments

Unfortunately, an un-branded email looks suspicious and unprofessional nowadays. You'll get more complaints and unsubs than ever versus a well-crafted (not over-the-top) engaging layout.
Images and fonts are a very valid and useful tools for communication. Even the most old-school, respectable newspapers use images, graphics, and a variety of fonts--even in their most serious news stories.