[throwaway1979]

Nexus One and Nexus S buyer here. Had a terrible experience with both these devices. The way I see it, customer service isn't a priority on these devices. But the devices are pretty open so the community finds solutions.

I'll give you a shocking example. There was a bug on one of the Nexus devices I owned where if you were in a deadzone for more than a few minutes, the radio would crash. I kid you not! The stupid radio would crash whenever my train went into the deadzone of the Grand Central approach. No fix, no official word. Then, some programmer released a free app where if your radio was out for more than 1-2 mins, it would automatically shutoff your radio. Got me going. This is why I would not suggest my wife or any non-tech person to get a nexus device. If you are a tech person, it is probably okay. I'm considering a Nexus 5 myself.