[lakwn]

I'm not an iOS user, but doesn't it sound a bit unprofessional for them to write such post on their main blog? Won't it piss off iOS users, who are not responsible for Apple's bad practices?

I think such rants should indeed be made public, but maybe there was a better outlet for FastMail to do that.

[a-nom-a-ly]

Out of curiosity, do you mind explaining why you think it's unprofessional?

> Won't it piss off iOS users, who are not responsible for Apple's bad practices?

In many(most?) services abuse of the service is met with suspension, etc. IMHO this case clearly counts as an abuse of the system regardless of whose fault it is.

[dmak]

He was complaining about Mavericks Mail app, not iOS'.