[lsc]

> I've got to say, I'd hate your setup as a user. I've got a thousand different things to respond to/pay/deal with every month. I'd much rather have a service I use just autorenew than have to explicitly pay for it over and over again each month.

Yup. A bunch of my users have expressed the same sentiment. (I offer a fairly hefty discount for people who want to pre-pay, but I certainly understand that is a very different sort of thing.)

That's why I think it needs to be an option, selectable by the user. I think it's especially important to have the 'only keep it if I take positive action' for trials, but I think it's good policy to give everyone the option all the time.

>Provided...that the service had an easy and obvious way to cancel when I wanted to.

Yeah, also very important. Right now my process for that is "email us, we'll confirm with the email on file" which is... pretty bad. But I think the badness is somewhat ameliorated by my default billing method (e.g. if you just forget about the domain, it gets turned off and I don't get paid for any time that elapsed between when your account expired and I shut you off.) But it's still pretty bad.