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by mb0 4619 days ago
Did the disks have SMART errors to begin with? They're a budget provider, you can't expect brand new hardware with every new installation. Though, I'd agree that if the drives had a high number of reallocated/offline sectors, CRC errors, and the like, then hetzner was at fault. However, given that the raid array initialized & ran fine for a month, it seems that it could have just been a case of disk failure.

As for making backups & reinstalling the system yourself. You should have expected that. Hetzner is not a managed provider.