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by MehdiEG 4619 days ago
It's worth putting this in context. Hetzner provides really beefy dedicated servers for ridiculously low prices [1].

You get great support (always had phone calls answered pretty much instantly and emails answered within a few minutes and all the techs I've dealt with knew what they were doing).

You can issue automated hardware resets and even get a remotely-controlled KVM attached to tweak the BIOS or regain access to your machine if you messed up the networking config (usually only takes a few minutes to get the KVM attached).

Orders for new hardware are also really fast - dealt with within the hour and often in under 15 minutes.

But there's no such thing as a free lunch. If you host at Hetnzer, you have to be aware of the reasons why they're so cheap, namely:

1) The servers are 100% unmanaged. They'll install new hardware for you if you ask them but everything else is up to you.

2) A lot of their hardware is desktop-grade, e.g. Intel Core i7 CPUs and non-ECC RAM. They do have some server-grade hardware in their high-end range however.

3) Their servers are in Germany. So you get quite a bit of latency if accessed from Asia or the West Coast of the US (see [2]).

4) They don't have any DDoS protection. In case of a DDoS, your server will get null-routed (but they tell you first). Again: 100% unmanaged. Up to you to deal with it. I've been lucky enough to not have to deal with a DDoS but my first port of call would probably be CloudFlare it it happened.

Provided that you're happy to do some sys admin, Hetzner is brilliant for a personal server, a CI server or even a prod server for a bootstrapped startup.

For literally next to nothing, you get a really powerful machine that will easily handle big traffic spikes without a breaking a sweat. And dedicated machine means that you get excellent and consistent CPU performance and disk I/O. If and when your startup takes off and you get funding, you can then choose between hiring a sys admin or moving to a more expensive host that offers a more managed setup.

[1] http://www.hetzner.de/en/hosting/produktmatrix/rootserver-pr...

[2] https://news.ycombinator.com/item?id=3898714

1 comments

ovh.com and online.net provides even cheaper servers, but with a DDoS filter by default. I'm very happy with both.
I actually went to OVH a couple of days ago. I needed a new server and wanted to give them a try. But they're not accepting new clients anymore: http://www.ovh.co.uk/a1186.SoldOut

I didn't know about online.net. Shame I didn't see this a few days earlier. I would have given them a try.

OVH does not take new orders the usual way, but if you are buying as a company you can still get your order through by calling them or emailing them and saying how you plan to stay longer than, say, 3 months.
How long have you been a customer of OVH and online.net? How often were your servers under DDoS attacks? What type of content are you hosting?
I've been a customer for 6 years, and hosted various websites, including a Debian mirror and for a number of years, nedit.org. I don't know if any of these have been under DDoS attack at some point (though they can be quite high traffic), they "just work".