[bkbleikamp]

> Who slogs through producing the documentation, and keeping it up-to-date? Once a new product/feature is launched, who sticks around for the bugfixes, support, etc., since presumably everyone will be more excited to allocate themselves to the next new big thing?

Doing this work is part, and perhaps the most important part, of shipping a feature. It's not just boring work. If someone isn't prepared to support something, they shouldn't ship it.