[trjordan]

I recently read a book called The Challenger Sale with this idea.

http://www.amazon.com/The-Challenger-Sale-Customer-Conversat...

It expands on this idea, and says that one successful sales process actually leads with ideas on how to make your business run better, then follows it up with all the information necessary to implement that change. If you do it right, the end of the sales process will be the customer asking you for suggestions on how to do what you suggested, and the only answer is your product.

It strikes me as a wonderfully powerful idea. I definitely recommend the book.