Not to the OP, but if the author or someone from distilnetworks.com reads this: you probably shouldn't have a customer service bot proactively try and chat with people who are just reading your blog.
I really appreciate the note. It is an actual person, not a bot that chats with each user but I actually agree with your perspective. It can be seen as intrusive. As the CEO, I'm making the executive decision to take the chat feature off the blog today. Thanks for helping improve our user experience!
Hah. Its not that simple to just pull off. The js code snippet is part of the theme and so we have to restructure several things to selectively place it on certain pages and not others. As a developer I hate having interrupts come in so I dont do that to my guys. We put it in the queue, it'll get done this week.