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by fbliss
4624 days ago
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Couldn't see the forest for the trees for a moment. It is an E-commerce solution for SAP Business One clients. Like SAP, each client's needs are base toolset + customization work. It is a vast step forward over the current solutions available. We've enabled the systems to work together and greatly reduce the order fulfillment cycle while leveraging the SAP B1 tools. More Detail: The next steps are to add a CRM module (original client is funding this work) so that their CSR staff can avoid using any of the POS system SAP comes with, which is pretty terrible from the interface perspective and takes a long time to process orders. The CSRs prefer to run through checkout with phone orders due to these improvements. The client is a 5-10-mil/year client, and we will have replaced their in-house order intake process entirely by leveraging the web tools. Phase 2 also included broker/outside sales staff order processing tools. |
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