| > If you are in an elevator, there is a button to call the agent. This is THE ONLY BUTTON to all the agent. The emergency call button is the only button to call the agent because the only reason to call the agent is to report an emergency. > it is perfectly appropriate to us that button to complain about the hygiene, cleanliness and SAFTEY of that space. No, its not. It is appropriate (and more likely to be effective) to complain about non-emergency problems of this type by other mechanisms, but it is neither appropriate nor effective to use the emergency call button to complain about it. > In the event of an overdosing homeless person outside the elevator upon arriving to the platform level, it is again appropriate Well, yes, that is an emergency. > and to demand that BART keep these services not only functional - but at a level of accepted cleanliness should not be some ridiculous request. The demand is not ridiculous. The use of the emergency call button to make the demand is. |