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by commandar
4639 days ago
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>And I agree, Deutsche Telekom in Germany is awful and incompetent when it comes to customer service. If only their network weren’t so goddamn great … (It feels like a reversal of the situation in the US: Their technology is great and they are very competent at building their infrastructure – but how they treat customers is the exact opposite of that. And when I say technology I mean the network, not the technology they use to interface with customers. Amusingly, you just described VZW in the United States. Fantastic network, absolutely awful at dealing with their customers. |
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