[djim]

Yes. Perhaps 1:1 emails aren't the answer, but the mailing list ovbiously isn't working in this case. How about a forum for mass communications? That allows for phyudo- 1:1 conversations while allowing the community to monitor the response. Mailing lists are noisy and contain a lot of useless information for most people subscribed to the list. So much that email providers like Google have added features into their mail clients that allow you to "mute" conversations that aren't specifically addressed to you. Like mailing lists.