[onebaddude]

>but I don't feel convinced because they all seem to be generic attacks on accuracy."

It's the same mentality that drives people to criticize every article here with an I know better, this is wrong attitude.

Malcolm Gladwell is a popular entertainer, he has a new book out which will surely be a best-seller, so he gets attacked. In the same way that people will attack the work of Ben Affleck or Michael Buble. That's unfortunately how our society works.

If policy makers are quoting Gladwell on important issues, that isn't his fault.