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by rrhoover
4633 days ago
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Adii isn't forcing anyone to pay and as he stated in his essay, he personally reached out to customers to inform them the video content was ready YET. Adii isn't doing a bait-and-switch without intention of delivering a quality product. He left his successful startup, WooThemes, to build a platform to help entrepreneurs. Before criticizing his approach coming from the outside (with less context), I'd prefer to hear directly from his customers. |
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Let's consider a meat space analogy. Say I'm establishing a maid service. I don't have any maids or cleaning equipment, but I want to gauge interest in the neighborhood by signing people up for appointments and take their billing info. I don't tell them that this is what I'm doing. If I "reach out" to my customers and then say "J/K, I don't have an actual business yet, but I will soon!" that doesn't make it all okay. If I took any money on top of that, that's fraud. Indeed, even if I didn't take any money, taking billing info for a product that doesn't exist without telling customers as much is sketchy as fuck at best.