[ColinWright]

No, I don't have a bug number. Yes, I would be very happy to have this fixed. The question is - how much time and effort will it cost me?

Shall we go through the process of getting this sorted, and I will document carefully the resources I expend on it? Can we take this to email and get it fixed? It's a brand new machine, and I'd love to have it working properly, so any help is gratefully accepted, and I'm happy to play my part in getting it sorted.

[jasoncwarner]

Awesome :)

Easiest way to start is file a bug. There are a few ways to do that, but in this case one of the following two are great.

1. $ ubuntu-bug network-manager

This will gather information about your card and any crashes related to networking etc, send it to LP (Launchpad) and star the bug filing process.

Or

2. Go to https://bugs.launchpad.net/ubuntu/+source/network-manager/+b... where you can see if any bugs match what is happening to you. You can then say 'yes, this also effects me' by clicking near the top of the bug. If you don't see a bug that is right for you, you can file a new bug via 'report a bug' on the right hand side near the top of the screen.

Both ways will require an LP account (sorry!), but it just takes seconds to create.

If you just do one of those two (and give me the bug number), we can start taking a look. Obviously we'd love for people who have the time to test potential fixes, though we know this just isn't a realistic possibility in most cases. If, however, you do have the time and are so inclined, that is a great way to also help us figure out what is wrong and how to fix it.

Either way, having a Bug # is great and where we should start. Also, if you have a bug # and are still posting in those forums, having people 'me too' the bug raises awareness of the issue for us in Launchpad, meaning, the more people the bug effects, the hotter the bug and the higher it will be on our (or in this case, my) priority list. In this case, though, if you have a bug #, I'll add it to my list directly ;)

[ColinWright]

Thanks Jason. Once I finish my current tasks and can reconnect my laptop via a wire I'll do that. See also: https://news.ycombinator.com/item?id=6504268

I'll get on it ASAP, but it's Sunday evening here, and I have a few other commitments looming. But I will do it, and thanks again.

[keithpeter]

Wifi issues have been due to kernel/driver problems in the past and have been seen in each of the major distros (depending on the sequence with which a given kernel and driver appear in the distribution).

Logging your issues as a bug and then getting the other people in the forums to join the bug would help people cross reference the issue.

Does anyone else remember the WiFi power management kernel panic bug back in 12.04 development? Got squashed well before release.

[ColinWright]

  > Logging your issues as a bug and then getting
  > the other people in the forums to join the bug
  > would help people cross reference the issue.

So step-by-step, how and where do I do that?

[frank_boyd]

Does this help? https://help.ubuntu.com/community/ReportingBugs

Btw, reporting bugs is contributing to open-source. It's a way of giving back, for getting the resulting product of billions of man hours (and woman hours) of work, for free.

[ColinWright]

It might - I've skimmed it, and I think I can find everything I need in there. Thank you.

I fully recognize that me spending time on a bug report is a way of contributing to open-source. I have no problems with that, and I look forward, in some sense, to doing so. My comments are, as I say elsewhere, trying to help as well, to try to help make the system better by recognizing that it is currently optimized for people who already know a lot, and are willing to spend a lot of time trying to work out how to do stuff.

Most of the world isn't like that, so maybe something can be done to help make Ubuntu fit the world better.

When I get time I'll move over to the laptop and get started. I'll also log my time, and see what actually happens in the long run.

Many thanks for your response.

[hrkristian]

Last time I checked man-hours does not refer to the male gender...