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by patmcc
4635 days ago
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How do you figure? 99.99% of the time our clients expect us to be up, we're up. We're not the electric company; if we're up the right 166 hours in a week our customers aren't impacted. If you turn your monitor off at night, does it suddenly have 70% availability/reliability? |
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If you say to someone "We have four nines of uptime", and they ask how you apply kernel patches, and you say "oh we just do it during our 1% of downtime", they'll boggle at you, and for good reason.