[jaggederest]

> but when I click the link in the email it pulls up a page that says "We could find any account with the information you provided" - yes, with the information I provided from their own link. Have done that three times.

Frequently when I see that sort of thing it's because they're escaping/stripping characters out - often using [e-mail] will result in [e-mail] or [e-mail] and the resulting lookup will fail if it isn't de-escaped correctly.

[joshuahedlund]

The link has my username, not my email. It contains a period in the middle (again because I was require to used one). I looked up the URI encode for the period and replaced the period in the link in case it wasn't escaped right, but that didn't work for me either.