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by govindkabra31 4640 days ago
I think this is amazing.. a huge problem all around and a very clever solution. Surveys are broken, putting the feature on site and testing who clicks on it-- so good!! Engineers all over the world thank you!!

Any thoughts on how to do this for "non-button" content features? Like say, do our users want to see product images in the search result page?

2 comments

GovindKabra: Thanks for your feedback. Recently my co-founder asked me to build a google map for a feature showing all thumbs up it received displayed by location. Rather than building this feature, I kicked it on our page.

We also have javaScript API's which can be used to show an overlay. Here is an example of it being used after a customer does a search: "It asks customers, do you like the search results? and can we improve our search feature?"

I have one beta customer showing overlay after 90 seconds have passed on the "buy-now" page and another beta customer showing overlay when anything is clicked besides the "buy" button.

I hope these examples show how beta customers are using FeatureKicker to solicit feedback.

Amazing, amazing, wow this is so good. Lots of astroturfing here even from very new accounts (not yours), why so many exclamation marks with praise when the real value of HN is in getting you actionable feedback?
Jacquesm: Did you have any feedback on featurekicker or in general about making better product decisions? Would luv to get your insight.