Hacker News new | ask | show | jobs
by kubiiii 4643 days ago
By optimizing you talk about misleading a small part of the users so that they pay the VIP fee without even noticing they are charged? Answer this simple question : do people receive an email to remind them they will be charged $39 this month so they should hurry picking a pair of shoes?

No wonder why you get a very high customer retention rate if ppl are not even aware they are customers.