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by bapbap
4644 days ago
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I run a small review site and have to deal with issues surrounding fake reviews all the time. Every now and then someone makes a rookie mistake and it gets picked up by my system and automatically filtered but as the years have gone on, I've found people are becoming better at gaming us. I believe there is value in reviews, especially at a local level; I've found out about some really great local businesses based on the reviews but I'm so tired of people trying to game us. I'm tired of business owners who would rather argue with me for months on end and threaten legal action to have a totally legitimate negative review removed, or have their friends post glowing reviews, rather than just providing a good service and recognising they can't please everyone. I wish there was a sure fire way of determining a persons intention when they write a review but it's impossible, so this problem will remain unsolved. |
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I guess this is what YouTube is for...