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by quicksilver03
4644 days ago
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Instead of locking the account, couldn't you just have blocked all outgoing UDP packets from the IP address of the customer's droplet? Blocking UDP would have stopped the attack, it would have given you a time window to contact the customer (allowing for time zone differences) and would have given both parties a chance to resolve the issue in private and with much less drama. (speaking as a current customer of DigitalOcean, using UDP (thru collectd) to monitor my droplet and starting to have uneasy feelings). |
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