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by dombili 4644 days ago
> I've since had over 100 (yup) emails telling me of my "OVERDUE PAYMENT" (the caps are theirs),

Oh god, yes. This was annoying as hell. I actually liked their service but at the end of the month I didn't think I was using email enough to justify paying 40 bucks a year, so I decided to keep using the one I got for free when I got a domain. But even if I was going to buy, I wouldn't have just because of this harrassment. Here's a screenshot from my inbox: http://i.imgur.com/meNhlAr.png (there are some more that couldn't fit into the screenshot)
2 comments
Osmium 4644 days ago
That's absolutely crazy. I'm a paying Fastmail customer, and that really puts me off. I'm "trialing" them for 6 months at the moment with a personal domain before I decide whether I want to permanently switch to them, and so far had been very impressed... but that makes me think twice. I hope they're paying attention to this!
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autonomy77 4644 days ago
While it's a relief that I'm not alone in this, it raises a concern that this policy of bludegoning people to sign up via email DOES appear to be a company policy. Plus, they refuse to even acknowledge emails on the subject.

I cannot recommend them less. Shabby treatment of potential customers.

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