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by csomar 4643 days ago
Maybe Ben can explain what "locking" an account is actually is. If the customer did, in fact, break the TOS, I think it's logical to lock his account.
2 comments

Locking the account should put it in a read-only mode. No changes to your DNS, no ability to start the droplet back up, firewall rules put in place at the hypervisor/network layer that block outbound traffic, but still allows you inbound access.
That would be ideal. Its sounds like it was more than preventing changes to the account information tho.