[callum85]

> "You put far too much stock in your own experience and comfort exploring a tablet UI, and yet you seem to hold yourself as more representative as a "real user" than the author"

Nope. We're both totally unrepresentative, the moment we start analysing.

My complaint is: I don't believe that all the points the author made came from him genuinely finding things confusing and then working out which design inconsistencies caused his confusion. I think his ability to make those judgements are clouded by his endeavouring to analyse and critique a design (as would be mine). That's why we have user testing.