[jamra]

Any change can be construed as kicking a percentage of users to the curb. I just don't think it's reasonable to hold back design for them. If they learn, great. If not, maybe it's a sign that you should be spending more time teaching your grandma.

PS. Your grandma says you never call. She knows you're busy but still, a phone call once a week never killed anyone.

[melange]

"Any change can be construed as kicking a percentage of users to the curb."

True! But not by a rational person.