[jacobian]

How, exactly, is one supposed to cite unpublished research?

[btilly]

The authors of the book were the ones who did the research for their consultancy. But you could easily cite Peopleware itself for the research.

[chii]

tbh, qualitative research like this has no predictive power. It's just a (few) case studies. The variables that are in these case studies cannot be controlled for, nor tested and/or predicted. All it gives is some example anecdotes. Unfortunately, a lot of social science research end up like this, because of the complexity of the problem. Thus, i wouldn't cite peopleware as research, but as anecdotal examples, or case studies.