[CookWithMe]

We did a couple of online-demos / webinars of our product for potential customers lately. Here's what we learned:

- Our customers strongly prefer to call in via landline than to use their computer for audio. Make sure to send them the national call-in number (we've been talking to customers in Germany)

- Either only share a part of your screen or put your screen resolution way low. This will improve image quality/speed and makes sure the image will fit onto their screen, even if they use a small laptop

- Online-demo software that "just works" for the customer doesn't seem to exist.

-- Skype and Google Hangout need registration/installation, most others (including WebEx) need Java in the browser.

-- If you are lucky, the company uses one of these themselves. We've mostly not been lucky.

-- We also tried join.me but their screen updating algorithm is awful. It updates squares instead of the whole image, but in a seemingly random order. If you scroll down a page, it's just confusing chaos. Way worse than updating the whole image once.

I'm open for better suggestions...

[matthewdavis]

I work for a company that heavily uses Linux and work in a position where I do all my work exclusively remote via web share/phone call. So we need a web sharing application that is stable on linux & windows. We've had good success with Elluminate (now owned by Blackboard). It's re-paint algorithm seems to be bearable.

Great suggestion about #2. I know a number of my colleagues that don't get that. And screenshare a 1080p display and don't even use a fullscreen presentation. So the text is completely unreadable on small screens.

[kausikram]

Thats a brilliant set of ideas!! Yes i miss software that just used to work. Back a couple of years back i was a big fan of dimdim. Actually i used to complain about it a lot. And today when i dont have an option, i wish i had dimdim back :)