[lfittl]

Author here - thanks for the comment (and please don't worry about sharing stories, its true after all!)

This was a big problem/mistake we made back then (and which isn't obvious from the slides) - we just didn't let people try the product, since we didn't want to be a hosting company ourselves.

We did show demos to people and did pilots in a few cases, but it would have benefited us a lot to have a public installation where people could have tried out the product.

I'm sorry we didn't get to work together then - there was certainly a lot of interest that we managed (and filtered through) poorly.

Luckily I've learned from that (I hope!) :)