[ig1]

It wasn't the fact that they were hacked, it happens, it was the way they handled it. Their official statement read "We have found no evidence that any Linode data of any other customer was accessed. In addition, we have found no evidence that payment information of any customer was accessed."

It was only after the hacker publicly posted detail of the hack that linode admitted that the hacker did have access to their customer database including encrypted credit card details.

Even then they failed to make it clear that the hacker claimed to have a copy of their encryption key (they made no attempt to deny this either).

All of Linode's press releases were written in a fashion designed to make Linode look as good as possible rather than attempting to protect their customers.

I used to be a fan of Linode but I cancelled all of my contracts with them as a result of their terrible handling of the situation.