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by umsm
4668 days ago
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I completely agree. The trend at apple (for example) is to not allow customer to service their phones or laptops (i.e. gluing instead of screwing components together). Ideally, I wouldn't mind paying ~$100 for a new screen (or any other assembly), but the problem is that the price of replacing exceeds the cost of the part. One trend is towards purchasing "accidential" warranties and allowing the customer to trade in for a new device if / when something happens. But the issue is that this coverage is at most 2 - 3 years. Another issue is that in America, for example, most carriers want to subsidize the phones their customers purchase. By doing this, most people don't see the need for keeping an older phone more than 1.5 - 2 years. If the cost of the phone is taken out of the monthly payments and forced upon the customers, this may allow more people to keep phones for a lot longer. |
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