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by mdkess
4661 days ago
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My intent was to be terse, not rude, and to give actionable feedback - not hidden in language and subtext. And anyway, language is supposed to have edge! I didn't want to say "this is sort of kind of less than optimal." I wanted to say "This is not good! You can do better! Here is how it can be improved!". If everyone just thought "meh" and said "well, that's pretty good. A+ for effort" - or worse, said nothing - people wouldn't improve. Non-actionable positive feedback is as harmful as non-actionable negative feedback. Your correction (which I don't mind in and of itself) adds complexity and obscures the meaning of my statements. It says in 85 words what I said more clearly (and sharply) in 51. You add a white lie - "technically impressive" - to mask the true meaning of the point that is being made. And the tone is changed to reads as though you're talking to a child. And - would a person whose second or third language was English more clearly understand your version or mine? I agree that the community can be overly critical, but I don't think that this sort of criticism is the problem. The kind of criticism that is a problem is non-actionable criticism - insults to the person, or just "X already did this" or "nobody wants this". I want terse, actionable feedback. Also - "yeah I know I haven't had my account here long" are defense mechanisms, don't use them. You're a member of the community now, you get a voice like everyone else. |
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I realize that a lot of times terse can be better, and you modified your own comment better than I ever could. >"You can do better! Here is how it can be improved!"
That little bit of encouragement could be the support that changes the recipients reaction from "F-U man you don't know me" to "Wow, thanks for that criticism, I'll get on that." And you've only added 11 words.
High ranking HN comments tend to be negative, which leads me to feel like HN is not very supportive. This isn't the only metric, but having a good ratio of positive to negative feedback (assuming everything is equally actionable) is important. http://blogs.hbr.org/cs/2013/03/the_ideal_praise-to-criticis...
>Also - "yeah I know I haven't had my account here long" are defense mechanisms, don't use them. You're a member of the community now, you get a voice like everyone else. Thank you, https://news.ycombinator.com/item?id=5636314 this kind of thing has made me hesitant to use terms like "our community".