[muzz]

Did you even read the article?

It points out this arose from a change in 2001 that occurred because the agency was trying to do LESS work, not more.

"But the work overwhelmed the agency, and in 2001, city leaders made a critical change: They told investors to head directly to court to file a foreclosure case. The move empowered investors to start charging legal fees and court costs — a game changer that allowed them to turn minor delinquencies into insurmountable debts."