[andrewflnr]

I agree about the open-plan thing, but for the rest, doesn't it just depend on the kind of work being done? The author mentions a study about how collaboration hurt deal-making, but that's a totally different endeavor than programming.

This always happens on these "it depends" questions. People see one thing that works and try it everywhere. Then people see that it doesn't work everywhere, and just assume it's bad. This author fell neatly into the trap.