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by Fishkins 4670 days ago
> dear people who make marketing email systems, please stop requiring me to log in when I follow your unsubscribe link.

Isn't this illegal according to the CAN SPAM act, at least for the types of emails it covers? http://www.business.ftc.gov/documents/bus61-can-spam-act-com...

2 comments

> Isn't this illegal according to the CAN SPAM act ...

Yes, it is. The Can-Spam Act requires a simple opt-out procedure. Therefore requiring people to sign up in order to opt out is a violation of the law. Also, if you sign up, you become a customer, and as a customer, the company acquires the right to spam you till the sun goes down (the Can-Spam Act doesn't apply to customers).

I'm not sure - in the cases I'm considering, I did initiate a relationship with them however long ago when I registered [for whatever reason], and they are giving me the option to opt out. It's a safe bet that buried somewhere in the ToS I've given them the right to contact me for marketing by registering.

But a year later when they suddenly decide to actually do that marketing, it's annoying because I no longer even know what that account is for - never mind how to log in.

Many places are making it truly one-click, but there are a fair number that still require you to authenticate before you can change 'account settings' like notification preferences.

Erm... TL;DR: Because of the existing relationship, I"m not sure that CAN SPAM applies.

That makes sense. I wasn't thinking about that distinction. It's certainly a terrible practice, regardless.