[thedannorris]

Hey there

So far clients have been great. We are making a deliberate effort to target a certain kind of business which helps a lot. It may get to the point where we decide before we allow someone to become a customer but we aren't there yet. We have things in place if people abuse the service.

I didn't really consider omitting the 24 hour aspect for 3 reasons. 1 is I really wanted to have something I could offer worldwide which means covering pretty close to 24 hours anyway. 2 because I want customers to not have to think. They just know we'll be there. People pay for the fact that they don't need to worry, they don't need to think about whether we will respond. The final reason is without it, it wouldn't be that much of a talking point and we wouldn't have a big point of difference. This is helping us get early traction I think.