[thedannorris]

Hey there. We made a few assumption about how much people will use the service, how much it costs us to get developers etc when we started. So far those assumptions are proving to be very accurate.

Most people utilize us a few times a month for small jobs. Some less, some more. The fee is per site so there's a natural limit to how many small issues a website owner runs into. We are also careful to target the kind of people that really need us and make great customers.

We don't have to worry about traditional agency expenses, offices, local staff, project management, all of the hassles in signing up new clients for project work (quoting, scoping, passwords etc). It's actually very efficient, it's not uncommon for us to get through 6-10 jobs per day per developer.

We will have to closely look at this as we grow but so far so good.