[smsm42]

The agents should be trained not only to look for something, but to handle false positives - which given how few terrorists are out there would be the vast majority of cases they will ever encounter. Moreover, for a random TSA agent false positives are probably all he'd ever encounter. Unlike the police, TSA deals in vastly overwhelming majority with innocent people who they are meant to protect, not harass. They are trained to look for very rare exceptions, but they must know these exceptions are very rare and most their suspicions will be proven unfounded.

They have completely and miserably failed at that. They wasted a lot of time on abusing clearly innocent man, whose innocence could be established much faster with much less inconvenience and much less waste of time.

>>> not because Mukerjee is even remotely worth being up in arms about

Tell me please, why abuse of a citizen is not worth being up in arms about? What makes one worth the concern about being abused?

[etchalon]

Because the "abuse" in this case was utterly reasonable given the circumstances and the person's behavior.

This is pretty rare for the TSA (the number of stories where they had no cause to be idiots is much MUCH higher than cases where they did).

[smsm42]

How is it reasonable? They knew or should have known he's not a terrorist in first 15 minutes. What were they doing for three and a half hours? Why did they ask him about praying and problems with female attendants and such?