[skue]

I canceled my account a week ago, and it wasn't nearly that simple. They paid an agent almost an hour's wage to make it as difficult as possible to delete my account.

The agent kept asking me for personal data such as my birthdate and half the digits of my credit card number. I refused repeatedly (I never recall giving Skype my birthdate in the first place).

Eventually after 55 minutes of discussion, the agent agreed to delete my account if I could provide them 5 of my contacts, the amount of my last bill, and my contact email. Even though you have to be logged in to speak to an agent, and all of these things are fully visible on their website once you are logged in.