[blinks]

I would ask if you had ever worked in IT.

There is a reason such jobs turn people into curmudgeons. It's not like they all started that way. You attempt to give a simple explanation as to what you're doing, but as soon as you say anything about their computer, they assume it's technical and tune out.

There are definitely people that would come into the office and learn how you fixed things, and those people were wonderful. Few and far between, though.